In the course of its activities, SSD LuccaRafting ARL collects data relating to its customers. This document (Privacy Policy) explains how SSD LuccaRafting ARL collects and uses data, in compliance with Regulation (EU) 2016/679 (GDPR).
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WHAT IS THE PRIVACY POLICY?
It consists of the rules that govern the collection and use of personal data, such as name, surname, email, address, phone number, etc. In general, this data is collected to:
- Fulfill legal requirements (e.g., contract creation and issuing of fiscal documents);
- Provide the purchased service;
- Send commercial communications;
- Conduct internal statistical analyses.
WHAT DATA DO WE COLLECT AND WHEN?
Below is a summary of when we collect your data and for what purpose.
Please note: We do not see or store detailed payment data (e.g., credit card numbers).
WHO HAS ACCESS TO THE DATA?
We safeguard your data with the utmost care. SSD LuccaRafting ARL does not transfer your data to third parties.
Only authorized personnel at SSD LuccaRafting ARL may access your data to:
- Interact with customers and manage service purchases;
- Handle administrative registration of fiscal documents.
Staff is trained in the correct use of data and how to prevent misuse.
We may share data with third parties that help manage our activities and provide services, including:
- IT and back-office service providers;
- Legal and professional service firms (e.g., our accountant).
These professionals only access data when strictly necessary and the data remains under the exclusive control of SSD LuccaRafting ARL.
Data may also be shared with competent authorities if required by law.
HOW DO WE STORE YOUR DATA?
Your data is stored on our servers or on those of IT service providers who guarantee data security and access solely by SSD LuccaRafting ARL.
Among these providers:
- Planetel Spa, for server hosting located in Italy and dedicated to SSD LuccaRafting ARL.
In all cases, the data remains under the exclusive responsibility of SSD LuccaRafting ARL.
Electronically collected data is retained for the time required by law and, with consent, for commercial communications as long as deemed necessary or until requested otherwise by the user.
Data collected via paper forms is stored in non-public areas and destroyed after one year.
To fulfill these requests, we will need to verify your identity. We aim to respond within 72 hours.
For any request regarding your data, write to: privacy@luccarafting.it
WHO IS THE DATA CONTROLLER?
SSD LuccaRafting ARL
Via G. Custer de Nobili 236 – 55100 – Lucca
Tax Code / VAT: 02591480468
